Last updated January 03, 2025
30-DAY RETURN POLICY
We want you to be completely satisfied with your purchase from Kumar’s Import. If for any reason you are not happy with your order, you may return it to us within 30 days of the delivery date for a refund.
RETURN PROCESS
To initiate a return, please follow these simple steps:
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Contact us at kumarsimports@yahoo.com or (209) 551-8111 to request a return authorization. Please provide your order number and reason for return.
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Pack the item(s) securely in the original packaging, if possible.
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Include your name and order number on the package for smooth processing.
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Ship the package to the following address:
Kumar’s Import Attn: Returns RMA # 3424 Oakdale Road Suite 9 Modesto, CA 95355 United States
We strongly recommend that you insure your return and obtain proof of delivery in case your package gets lost in transit. You are responsible for the return shipping costs.
Please allow 2 business days for your return to be processed after delivery.
CONDITIONS FOR RETURNS
- All returned items must be in new and unused condition, with all original tags and labels attached.
DAMAGED PACKAGES
If you receive a damaged package, please contact us immediately at kumarsimports@yahoo.com or (209) 551-8111. Please include your order number and photos of the damaged product. We will arrange for a replacement to be sent to you as soon as possible.
EXCHANGES
We currently do not offer direct exchanges. If you would like to exchange an item for a different size or color, please return the original item and place a new order for the desired item.
RESTOCKING FEES
We do not charge any restocking fees.
REFUNDS
Once your return is received and processed, we will issue a refund to the original payment method. Please allow 7 business days for the refund to appear in your account.
LATE RETURNS
Returns postmarked after 30 days of the delivery date will be rejected. An invoice will be sent to your email for the return shipping costs.
CONTACT US
If you have any questions about our return policy, please contact us at:
- Phone: (209) 551-8111
- Email: kumarsimports@yahoo.com
Thank you for shopping with us!
